What you are buying, when it arrives, and what happens to your details. Written to match exactly what the service does — nothing here is aspirational.
Last updated 14 September 2026
Tyrian Desk is operated by Bereshit Capital, LLC, 131 Continental Drive, Suite 305, Newark, DE 19713, United States. In these terms, "we" and "us" mean that business, and "you" means the person placing the order.
We are a travel booking service. You pay us a fixed price for a specific hotel stay, and we arrange that booking on your behalf. The booking is made in the traveller's name and the confirmation comes to you by email.
The price you are shown is the total price for what is described on the order. There are no booking fees or surcharges added afterwards.
Prices come from live availability at the moment you search and are held for a short window while you complete checkout. If that window passes, the price is re-checked before payment — we will never charge a price you were not shown. If what you selected sells out before we can book it, we will contact you and refund that order in full; see Refunds.
The traveller name and date of birth you enter must match the passport or government ID that will be presented at check-in. Hotels will refuse a booking that does not match, and a confirmed booking cannot always be corrected after issue. A booking that cannot be used because the details given were wrong is not refundable.
You must be 18 or older to place an order.
We do not provide travel insurance, visa or entry-requirement advice, or room upgrades beyond what the booking includes. Once the booking is confirmed, any change to it is between you and the hotel under its own rules.
If we cannot deliver a booking you have paid for, we refund it in full. That is the limit of what we owe you: we are not liable for consequential losses such as connecting travel, missed events, or accommodation booked separately. Nothing here removes rights you have under consumer law that cannot be signed away.
The terms that apply to your order are the ones shown at checkout on the day you ordered. We record which version you accepted, and the wording is not changed retroactively.
Your hotel booking confirmation arrives by email within 24 hours of payment. Usually much sooner. There is nothing to collect and nothing is posted — delivery is the confirmation email containing your booking reference.
The confirmation goes to the email address on the order, so it is worth checking that address is right before you pay. If 24 hours pass and nothing has arrived, check your spam folder first — and then you are owed a full refund, whether you ask for it or not. See the 24-hour guarantee.
Bookings are arranged for travel dates you choose at the time of order. Delivery of the confirmation within 24 hours is separate from the travel itself, which happens on the dates booked.
If your booking confirmation has not reached you within 24 hours of payment, you get a full refund. No deduction, no fee, no argument — the whole amount, back to the card you paid with. You do not have to prove anything: we record when you paid and when we delivered, so either we made the window or we did not.
Ask for it by using the contact form, or wait — we check the same clock you do. If we missed the window we refund without being asked.
Once payment is taken there are no cancellations, no changes, and no refunds. This is stated at checkout and must be accepted before an order can be placed.
The reason is not arbitrary. Bookings are made immediately using inventory that is paid for and non-returnable the moment it is secured, so a refund after that point is a loss that cannot be recovered. The guarantee above is what we put against that: you are trusting us with the money, so the one promise we make — when it arrives — is the one we back with your money.
Refunds in every case above are issued within 5 business days of us confirming the problem. Your bank may take a few days more to show it.
We never see them. Payment is handled entirely on Stripe's own hosted checkout page; your card number never reaches our servers and is never stored by us. We receive only a payment reference and the amount collected.
Only who has to: the hotel being booked, and Stripe for the payment. We do not sell your details, share them for advertising, or send marketing email you did not ask for.
Order records are kept for as long as we may need to answer a payment dispute, and to meet tax and accounting obligations — in practice several years. Support messages are kept while the question is open and for a reasonable period after.
You can ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted where we are not required to keep it. Write to us using the contact form and we will answer within 30 days.
The site stores one item in your browser to keep you signed in to the site itself. There are no advertising or tracking cookies, and no third-party analytics.
Questions about an order, a delivery, or anything on this page go through the contact form on the main page — look for Contact support in the footer. Include your order number if you have one; it is in your confirmation email.
We answer by email, usually the same day.
Bereshit Capital, LLC, 131 Continental Drive, Suite 305, Newark, DE 19713, United States.